Return Policy

  • No Refunds
  • Exchanges within 30 days of purchase
  • Two-year guarantee on all handmade jewelry items. You will pay shipping charges.
  • If you book a subscription, you are responsible for holding your end of the contract by paying out the duration of your contract. Should you cancel.
  • If you book a service, you have up to 24 hours to 30 days to reschedule. If you do not reschedule within 24 hours, you will forfeit 50% of your payment. The 50% of your fee that is left can be used for another session. Should you not reschedule a second time, you will lose your entire fee.
  • If you book a workshop, you have within 48 hours of the workshop to reschedule to the next regularly scheduled workshop, unless you have booked a private or corporate workshop. In the case of a private or corporate workshop, we shall jointly determine the next date for the workshop.
  • If your payment method fails with the subscription, more than 2x in a year upon our system billing you- your subscription will be canceled and you will not be able to book any appointments until your account is rectified.
  • If I cancel on you, the 30 days will be waived.
  • Shipping: Due to Covid-19 ship times are longer than usual… We ship twice weekly.